2022
Centrica - British Gas
Senior Product UI/UX Designer
(Contract)
My responsibilities included:
- Establishing and managing best practices for the existing customer base when it comes to booking and managing repair or annual service engineer visits.
- Working closely within the design team to help optimise the design systems across the whole business.
- Conducting user testing sessions to aid in the overall optimisation of the user dashboard and new acquisition journeys.
- Production of internal atomic design systems.
- Running hand-off sessions with the dev teams to aid in a smooth transition of functional specs and assets from the design team.